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Frequently Asked Questions

If I buy an ebook, how do I read it on my phone or Kindle?

You can read our books on any device, on the go. Ebooks are sent via Bookfunnel, which has instructions for how you can load it to your preferred reading method. The instructions will be sent from help@bookfunnel.com.
If the email hasn’t arrived within 10 minutes, check your spam or junk folders.

If you need help with your ebook purchase, email help@bookfunnel.com or go to https://getbookfunnel.com/

If I buy an audiobook, how do I listen to it? Can I listen on Audible?

Audiobook listening is done on the Bookfunnel app. The instructions will be sent from help@bookfunnel.com. If the email hasn’t arrived within 10 minutes, check your spam or junk folders.
If you need help with your audiobook purchase, email help@bookfunnel.com or go to https://getbookfunnel.com/

I do also sell my books on Audible.com and other audio platforms, but audiobooks bought on this store are delivered with Bookfunnel exclusively.

How long will it take to receive my book?

Shipping may take an average of six weeks from the time of your order (or time of release, for preorders), depending on your country. My distributor is in the UK and takes up to four weeks to produce and ship special editions, then up to two weeks shipping on average after that to arrive to your home. If you need any help with your order, please reply to your order email. Starting in April 2025, all physical book orders come with an ebook, so you can read the book while you wait for it to arrive.

What is your return policy?

Due to the nature of our delivery process, returns are not possible except for preorder items. All books are shipped to order and not stored in a warehouse.

Digital and physical orders are final.

The only exception are preorders. You can cancel your preorders for books that haven't yet come out if you give notice at least two weeks from the release date (once AJP has listed the release date on their website). If you preordered an item that does not have an official release date yet, you can request a refund at any time. To start your refund request for preorders, reply back to your initial order email. Refunds may take up to 30 days to complete.

I am an author myself and I'm looking for advice. How can I work with you?

I currently offer paid beta reading services and share a few authorship tutorials on my blog. See here for more details.